service process

  • Pre-service

    We will help you confirm the model of machine according to the enquiry information.

    You are very welcome to watch the machines working condition videos in the factory before you place an order with us.

    For used machinery before loading , we can do cleaning, spraying anti-rust repainting refurbishment outside . inside Inspection and testing such as : engine hydraulic electronic system pipeline etc. and replacement of vulnerable parts including: chains tracks shoes bucket teeth oil pipes and so on.

    Cleaning

    Testing

  • After sales

    Installation Service

    Antaosen will provide installation service, when you encounter installation adjustment or operation problems.

    Training Service

    Professional guidance and training to ensure the normal operation. Antaosen can send engineers to customers’ site for maintenance work as well as technical exchange discussion ,training as request .

    Warranty

    12-month warranty new machinery.During this period technical support for maintenance and consumable parts supply.

    Install

    Maintenance

custom process

  • 01

    Inquiry & Order

    Contact us for information details and sign a contract.

  • 02

    Deposit Payment

    A deposit is required after the order is placed.

  • 03

    Balance Payment

    After stocking up and finishing final test . Balance payment requred before shipment.

  • 04

    Booking shipment

    Follow up the shipment.

  • 05

    Customs declaration

    Arrange customs declaration and formalities.

  • 06

    Logistics and after-sales

    Logistics transportation, after-sales service.

Engineer introduction

  • Hello , I’m Shawn Zhong . Mechanical engineer director in antaosen . It’s my honor to help users from all over the world to work mechanical function out with my engineer colleagues. My team’s responsibility is to ensure that every used construction machinery and equipment is delivered to the customer’s address in good working condition. According to the customer's needs ,we will provide long-term components support and maintenance technical consulting services.Please feel free to contact me. Welcome to visit antaosen factory in Shanghai China . Thank you very much.

    Shawn Zhong

    Mechanical engineer director

  • Thanks for the support and trust from customers around the world. I have always treated every customer with gratitude no matter where you come from. I know that product’s quality and price are the core issues that customers concern. Hopefully every business chance of negotiation would make you feel warmly and professionally.

    Andy Yu

    Sales engineer

  • Second-hand machineries are like my old friends. Whenever I see my old friends, I think of the Chinese saying that to make the best use of everything. Through our maintenance to let my old friends revitalize, continue to do the construction work in the mine dock rural city forest and mountain. I think the construction machinery in the working condition is amazing beautiful.

    Tony Zang

    Maintenance engineer

  • There are hundreds of thousands of the products and choosing right one from them can be a chore. We serve your needs ! We know that the quality of our service would affect your work, reputation and even the profits you will make. We understand the service includes more than just a few quality products and great pricing also the most professional, personal, informative and quickest service available. So that's what we offer you .As a supplier, thank you for choosing us from the crowd. Good service! Right here antaosenin Shanghai China.

    Joanna Qiao

    Service engineer

Packaging and logistics

  • About Product packaging

    Spare parts components packaging is designed to ensure protection and safety during transportation and in good condition at destination and storage.
    Our construction machinery packaging is designed to provide superior protection and safety, ensuring that your machinery is protected from any damage during transport and storage. We use high-strength materials and advanced packaging technology to provide a reliable protective layer for your machinery.
  • About Product shipping

    Antaosen and our logistics partners have professional experiences in transporting heavy machinery and spare parts for customers in more than 100 countries around the world with the right transportation solutions.
    Construction machinery logistics refers to the professional service of transportation, distribution and management of construction machinery and equipment in engineering projects. We focus on providing efficient, safe and reliable logistics solutions for the engineering industry. We have advanced equipment and professional teams to meet the needs of construction machinery logistics of all sizes.
    Whether you need to transport small or large construction machinery, we can provide you with a full range of support and solutions. Choose our construction machinery logistics services, you will enjoy professional, reliable and efficient transportation services, so that your engineering projects run smoothly, saving time and cost.
  • loading & unloading

    We have advanced loading&unloading equipment on yard site , professional teams to meet the needs of all sizes construction machinery logistics which are safe, fast and cost-effective to save transportation costs for customers。
  • Trusted shipment options

    ROAD /RAILWAY TRANSPORTATION cheapest, fastest.
    20/40HC CONTAINER cheapest, fastest.
    RORO WESSEL Cost higher than container, no disassembly required.
    BULK CARRIER Cost higher than container, no disassembly required.
    FLATBED SHIP cost higher than container, no disassembly required.
    Others according to requirements.